Recent posts by Mona

In the past 4 years I’ve been working with teams implementing automated workflows using ML, NLP, RPA, and many other techniques, for a myriad of business functions ranging from fraud detection, audio transcription all the way to satellite imagery classification. At various points in time, all of these teams realized that alongside the benefits of automation they have also added additional risk. They have lost their “eyes and ears on the field”, the natural oversight you get by having humans in the process.

At Mona, we strive to enable better visibility into AI systems in order to reduce the associated risk with production AI, optimize the operational processes around versions and releases, and plan better AI roadmaps using feedback based on production data.

As our customer base grows and the number of production AI use-cases being monitored by Mona increases, our team has been working tirelessly to advance our product to become a best in class AI observability solution.

Just recently we published an important update on our growth, from recent customers to our team growth. Today, I’d like to go a little deeper on our current product and share how we’ve been expanding it in multiple areas to create value for our customers.