Recent posts by Mona

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How Granularity in Model Monitoring Saves Quants from Costly Mistakes

If you’ve ever been responsible for monitoring models at a quant hedge fund, you know how tricky it can be. One minute everything looks fine; the next, you’re in a full-blown fire drill because of a performance issue you didn’t catch in time. In other cases, you learn way too late that there was something simple you could have changed that would have improved your results significantly, or some specific area that was completely overlooked. But why does this happen? The problem often comes down to granularity—or rather, the lack of it.

The Need for Specialized Monitoring in Quantitative Trading Models

The Need for Specialized Monitoring in Quantitative Trading Models

In the world of automated trading, quantitative (quant) models are at the core of decision-making. These models analyze vast datasets to execute trades at speeds and volumes that far exceed human capability. However, ensuring that these models consistently perform well requires effective monitoring. Traditional approaches to performance management, which focus on broad financial metrics, IT infrastructure, and standard machine learning (ML) monitoring, are often insufficient. Specialized, deep monitoring is necessary to truly understand how these models behave and to maintain their effectiveness over time.

Case Study: Best Practices for Monitoring GPT-Based Applications

Case Study: Best Practices for Monitoring GPT-Based Applications
 
This is a guest post by Hyro - a Mona customer. 

What we learned at Hyro about our production GPT usage after using Mona, a free GPT monitoring platform

At Hyro, we’re building the world’s best conversational AI platform that enables businesses to handle extremely high call volumes, provide end to end resolution without a human involved deal with staff shortages in the call center, and mine analytical insights from conversational data, all at the push of a button. We’re bringing automation to customer support at a scale that’s never been seen before, and that brings with it a truly unique set of challenges. We recently partnered with Mona, an AI monitoring company, and used their free GPT monitoring platform to better understand our integration of OpenAI’s GPT into our own services. Because Hyro operates in highly-regulated spaces, including the healthcare industry, it is essential for us that we ensure control, explainability, and compliance in all our product deployments. We can’t risk LLM hallucinations, privacy leaks, and other GPT failure modes that could compromise the integrity of our applications. Additionally, we needed a way to monitor token usage and the latency of the OpenAI service in order to keep costs down and deliver the best possible experience to our customers.